The email recovery option lets you recover emails that have previously been deleted by users from their respective email accounts. When you configure multiple accounts to be forwarded to a single account, make sure that the 'Backup' accounts have sufficient storage to handle the volume of emails. Refer here for detailed information about the Email Policy. Then you need to apply the policy to the users, for whom you want to have a backup of the outbound emails. You can create an outgoing forward policy and configure as the account to be used to maintain a copy of outbound emails. The outgoing forward is mainly based on the outgoing forward policy. Ex: and can forward all incoming emails to the backup.in account by configuring Email Forwarding from the Admin Console. You need to create two user accounts in your organization exclusively for this purpose. You can use Incoming Email Forwarding and Outgoing Email Forwarding to save a copy of the email that arrives to the account and the emails that are sent from the account. However, the administrator can restrict the email export by specific users using the Access Restrictions section of Email Policy. The options to export the emails in their account are available under the Import/ Export section in the Settings. Users can log in to their own accounts at to export emails in a particular folder or a set of folders. Similarly, you can only export a maximum of 10 users at a time in the PST file format. A maximum of only 50 users can be exported at once in the ZIP file format.It is always advisable to download the exported file before deleting the account to avoid data loss. The exported data will be available for 30 days from the date of export. Ensure that you download the ZIP/PST files from the Admin Console, before deleting the account.Choose whether you want to export the data as a ZIP file or a PST file under the Export as option.This is an optional step and you can leave this checkbox unselected if you do not want password protection for your files. Select the Use Encryption checkbox to password-protect the exported file, and enter the password for the file.Select Export archive emails only if you want only the archived emails of the selected users to be exported.All the emails that were sent or received during this time period will be exported as a ZIP file. Select Specific Period, and enter the time period for period-based export.Select Entire Account in the Export mails from field if you want all of the user's emails to be exported.Select if you want to export the entire account, or emails that fall in a specific time period.Click Add in the Add users dialog and click Proceed.Choose the Select users button to add the user mailboxes that you want to export.Click Schedule New Export when you are scheduling exports for the first time.Navigate to Mail Settings menu, and select Export Mail Account.The emails in the Spam/ Trash will not be included in the backup. Only the emails that are available in that account at the time of export will be exported. The exported ZIP/PST files will have the exact folder structure that was available in the user account. The entire account is generally exported when an employee leaves the organization, and the administrator has to backup the account before deleting the account or clearing the emails. The Email Account export can be done for entire accounts or based on a specific period of time. The exported emails will be available in ZIP/PST format in the Admin Console for a period of 30 days from the date of export. In certain cases, when the mail account's storage gets utilized, the admins can backup emails from that account based on a specific period of time before deleting older emails to free up space in that account. The super administrators or administrators can export the email accounts of their organization users either to comply with backup policies or to backup an account before an employee leaves the organization.
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